RETURN & REFUND POLICY

RETURN & REFUND POLICY
Customer satisfaction is our priority, and we aim to resolve issues fairly and transparently.
Return Eligibility
Returns are accepted only in the following cases:
Product received is damaged
Product received is defective
Incorrect product delivered
Return requests must be submitted within 7 days of delivery.
Return Conditions
Product must be unused and in original packaging
Images or videos may be required for verification
Refund Process
After approval and inspection, refunds will be initiated
Refunds are processed to the original payment method
Refund timeline: 5–7 business days
Certain items such as personal care products or customized items may not be eligible for return.